The following support issues were resolved and released in our latest update:
•Home Page loading errors corrected •Calendar Filter, Calendar Update, Utilization Report, Billing Report, Compliance Report, and Accounts receivable reports loading errors corrected •Calendar - adding a new shift, editing, completing error corrected •Add new shift/editing/completing on mobile sites •New SMS Alert - Capability to send test messages •Ledger page Load time corrected •Secondary Billing adjustments made to allow electronic secondary billing
Tricare Update: We are currently zoning in and working directly with Tricare in regards to the ongoing claim denials. As we have additional information or updates to share, we will communicate as soon as possible.
If you are still experiencing issues related to your Support Request, please contact our AccuPoint Support team at tickets@accupointmed.com.
Sincerely,
Your AccuPoint Team
Posted Dec 03, 2021 - 17:17 EST
This incident affected: Billing/RCM and Practice Management Application.